Goals
Getting to know your personal way of working
Support the development and development of each employee
Mastering the preparation and conduct of face-to-face interviews
Increase collective potential through efficiency and enjoyment of working together
Develop leadership
Conditions
Digital content before each group session
The topics are addressed in the form of short, concrete, varied exercises with individual debriefing
Implementation in the work situation in the following weeks according to individual action plan
Digital content available 3 months after the end of the course
In the classroom or virtual classroom, learners meet in groups of 8 to 10 maximum
The tips are summarized on memory cards available on smartphone
Exchange of experience at the following meeting
Digital content
Exercises
Action plan
4 weeks
Digital content
Exchange of experiences
Exercises
Action plan
Application in a work situation
Program
D1: Engage
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Delegate and Empower
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Exemplary in everyday life Skills
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Development and Monitoring
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Emotional intelligence and active listening Speaking to a group
D2: Lead and motivate
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Feedback
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Create positive emotions
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Communicate our decisions
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Manage objections
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Reacting to an error
D3: Make progress
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Feedback
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Provide feedback
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The coaching interview
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Disagreement over jurisdiction
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Communicating with assertiveness
