SUCCESS STORIES
Foster high-quality
customer relationships
"Top Service 2.0" for 150 stores,
respectively in the Romandy
and German-speaking regions
Create platform content
Our "Pick and Choose" offer:
a wide selection of digital content
for 3,000 managers
Increase sales and
profit margins
Co-design of on-site training program and digital modules
Manage conflict and
difficult customers
Co-design of tailored
modules and videos
Support company transformation
17,500 salespersons
were trained to sell solutions
instead of products
Embrace
company values
"La Minute Olympe": use of corporate concept for bottom-up practices and adaptive learning
Improve onboarding and
inter-department cooperation
Development of a
corporate university
Upskilling of the
entire workforce
Team Learning: digital programs and support for managers
and their teams
Create a common
managerial culture
A Blended Learning program
for 350 managers:
a perfect balance between
on-site and digital training
(Digital Learning Awards)